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Your rq888 account connects to bKash, Nagad and Rocket so you can fund and withdraw through the wallet already on your phone. Every route, limit and verification step is shown inside your account area — open it to see what is configured for your region.
Putting money into your account starts at the deposit counter inside rq888. We have configured bKash, Nagad and Rocket as the primary routes for Bangladesh, so you are not working through an unfamiliar channel — just the wallet app you already use.
Log in and tap the deposit option in your account menu. The cashier lists every active route — bKash, Nagad, Rocket — alongside the minimum and any field notes for that method.
Select bKash, Nagad or Rocket. The page shows the destination number or QR code and the exact steps to complete the transfer from your wallet app.
Type the amount you want to deposit, match it in your wallet app, then confirm the payment there. Do not edit the amount mid-step.
After your wallet app confirms the transfer, return to your rq888 account. Your balance should reflect the deposit. Save the wallet transaction reference until it does.
Withdrawals move your rq888 balance back to the wallet you used to deposit. Open the withdrawal section of your account — it sits alongside the deposit counter in the cashier area. The page lists the payout methods available to your account at that point; in most cases this mirrors the deposit wallet you have already verified. Select the method, enter the amount within the range shown on screen, and submit the request.
From the cashier, select withdrawal. The page shows the methods available to your account — typically the wallet route you verified during deposit.
Choose bKash, Nagad or Rocket as shown, then enter an amount within the minimum and maximum displayed. Fields outside that range will not submit.
Your account may prompt an identity or wallet-ownership check before processing. Follow only the fields shown on screen; do not submit documents not requested.
After submitting, the request appears in your account history with a status label. Note the reference number shown there in case you need to follow up with support.
Your rq888 account may ask you to complete an identity or wallet-ownership check at certain points — typically before a first withdrawal or when the account flags an unusual pattern.
Open the account area and look at the notifications tab first. Pending verification tasks appear there with a description of what is needed before your next withdrawal can proceed.
The verification screen lists specific fields. Fill in exactly those fields. Adding unrequested attachments does not accelerate the review and may create a mismatch in the system.
Field labels and upload prompts on the verification page are the authoritative instructions for your account. If anything is unclear, pause and contact support before submitting.
After submission, the status in your account settings area updates once the review is done. You do not need to resubmit unless the page explicitly asks you to.
rq888 has configured local wallet routes for Bangladesh so your deposit method is already familiar before you start. bKash and Nagad cover the widest reach for most accounts, while Rocket is available as an alternative route.
Primary mobile wallet route. Select bKash in the cashier, follow the number and amount fields shown, then confirm in your bKash app.
Second major wallet route. The cashier shows the Nagad destination and step-by-step field prompts aligned to how the Nagad app works.
Alternative wallet route for accounts where Rocket is configured. Check the cashier to confirm availability for your account before initiating a transfer.
May appear in the cashier for eligible accounts. If shown, follow the bank details and reference instructions on screen exactly as displayed.
Every transfer between your wallet and your rq888 account generates two records: one in your wallet app history and one in your rq888 account history. When these two records agree on amount and reference, the transaction is settled. When they do not match — or when your account has not updated after your wallet confirms — having both records on hand is what allows our support team to locate and resolve the discrepancy quickly.
Your wallet app shows a transaction ID or reference for every completed transfer. Copy or screenshot this immediately — it is the primary link between your wallet record and the rq888 account entry.
The account history page uses status labels such as pending, processing and completed. A completed label means the funds have moved. A pending label means the action is still in queue — do not resubmit.
Open your rq888 account, go to the history or transactions section, and filter by deposit or withdrawal. Each entry shows the method, amount, date and current status alongside the matching reference.
Hold onto wallet screenshots or transaction confirmations until your account history shows a completed status for the same amount and reference. This is the only evidence that resolves a disputed or delayed transaction.
Keeping your account and wallet activity secure involves steps on both sides. We apply account-level controls that flag unusual activity, but there are straightforward steps you should take as well to keep your balance and personal details safe. Always access your account through the rq888 domain — not through a link in a message or an unofficial mirror.
Only use rq888 to access your account. Bookmark it directly. If a link in a message takes you somewhere that looks different or asks for credentials on an unfamiliar screen, do not proceed and report it to support.
The wallet number you register for deposits and withdrawals must belong to you. Mismatched wallet ownership is the most common reason a withdrawal is held for manual review by our account team.
If your account requests a verification step before a withdrawal, complete it through the fields shown inside your account area only. Our support team can guide you to the right screen but will not ask you to send documents through chat.
The published support route for rq888 is accessible from the help or contact link inside your account. Use that path for all account, deposit and withdrawal queries — it connects you to the team who can view your account record directly.
These are the questions we hear most often from account holders about deposits, withdrawals, wallet routes and account checks. If your question is not covered here, open the support route from inside your account — the team can pull up your account record and give you a specific answer.
bKash, Nagad and Rocket are the configured local wallet routes for Bangladesh accounts. Open the cashier inside your account to see which are active for your account at that moment, as availability can vary by account status and region.
Keep the bKash transaction reference from your wallet app and contact rq888 support through the help link in your account. Share the reference number and transaction amount so the team can locate and match the record on their end.
The minimum for each method is shown in the cashier at the time you initiate a transaction. We do not publish a fixed figure here because it can differ by method and account type — check the cashier screen directly before entering an amount.
Pending status means the request is in queue or awaiting a verification step. Check your account notifications for any outstanding identity or wallet-ownership check. If no task is shown and the status has not changed, contact support with the request reference from your account history.
The verification screen inside your account lists exactly what is needed at that point. We do not publish a fixed document list here because requirements depend on your account activity. Follow only the on-screen fields — submit nothing extra, as that slows the review.
No. The wallet number must belong to you. Deposits or withdrawals made through a wallet registered to another person can trigger a manual review and delay your withdrawal until wallet ownership is confirmed by the account team.